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Customer Service Specialist - Ocean Freight at Hellmann Worldwide Logistics - ApplyBlast

Customer Service Specialist - Ocean Freight

Hellmann Worldwide Logistics

1 month ago

3.2 on Glassdoor

Querétaro, Querétaro, Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Specialist - Ocean Freight plays a crucial role in maintaining the efficiency and accuracy of logistics operations by managing import and export shipments from start to finish. This position involves coordinating logistics activities, providing comprehensive support to the team, and ensuring an exceptional customer experience throughout the entire logistics chain. The role requires proactive communication with clients, carriers, and international offices to anticipate challenges and deliver timely solutions.

Responsibilities

Manage end-to-end ocean freight import and export shipments
Coordinate operational and documentation requirements for logistics services
Monitor service indicators and contribute to continuous process improvement

Skills

About Hellmann Worldwide Logistics

hellmann.com

Headquarters

Osnabrück, Lower Saxony, Germany

Company Size

10001+ employees

Founded

1871

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Hellmann Worldwide Logistics is one of the largest international logistics providers. With our high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, we always offer the right solution for the complex logistics requirements of our customers.