Customer Service Specialist with German | Consumer Electronics Support

This role involves supporting customers via social media and other communication channels with pre-sales, post-sales, and product troubleshooting for an international consumer electronics project. The specialist will handle customer inquiries, technical issues, and case documentation while maintaining high attention to detail and meeting quality KPIs. Candidates should have a minimum C1 level of German and B1 level of English, along with previous customer service experience.