Customer Service Specialist
American Automobile Association
About this role
Customer Service Specialist at AAA provides frontline support to members in-branch and by phone, assisting with insurance policies, membership services, billing, and retail services such as passport photos and cashiering. This entry-level role includes paid training, opportunities for advancement, and participation in incentive programs and benefits. The position supports agents, develops insurance leads, and requires availability during branch hours with some rotating Saturdays.
Skills
Qualifications
About American Automobile Association
aaa.comN/A
Recent company news
Fast CompanyChristmas and New Year's traffic is going to be a nightmare: These are the best and worst times to be on the road
Dec 19, 2025
Fast CompanyThanksgiving travel 2025: Want to avoid traffic? Here are the best and worst times to hit the road this week
Nov 24, 2025
Insurance BusinessWhat AAA Insurance rating says about its performance and reliability
Aug 13, 2025
PYMNTS.comAAA Life Adopts One Inc’s Insurance-Focused Digital Payment Processing Platform
May 15, 2025
The OaklandsideA textbook case of age discrimination at AAA
Apr 11, 2024
About American Automobile Association
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for American Automobile Association.
Salary
$30k – $41k
per year
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