Customer Service Specialist

Internships(29 days ago)

HybridFull TimeJunior$37,782 - $66,120Public Health

About this role

The Customer Service Specialist provides specialized administrative support within a defined public health program, requiring advanced knowledge of processes, policies, and information systems. The role supports the Immunization Branch of the NC Division of Public Health and contributes to program accuracy, compliance, and efficient operations in a fast-paced environment.

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Required Skills

Data Verification
Report Preparation
Records Management
Data Entry
Research Analysis
Claims Processing
Workflow Coordination
Microsoft Office
Communication
Scheduling

Qualifications

High School Diploma
GED
Two Years Related Experience

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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