Customer Service Specialist
Nebraska Furniture Mart
About this role
Nebraska Furniture Mart is seeking a Customer Service Specialist to assist customers with inquiries and resolve issues related to deliveries, refunds, and service claims. The role involves providing high-quality customer service, following up on customer concerns, and maintaining a friendly, organized work environment.
Skills
Qualifications
About Nebraska Furniture Mart
nfm.comNebraska Furniture Mart (NFM) is a large home furnishings and appliance retailer offering furniture, mattresses, appliances, electronics, flooring, and home décor through massive showrooms and an online store. Founded in Nebraska and now part of Berkshire Hathaway, NFM operates megastores across the Midwest and Texas. The company emphasizes wide selection and value, along with services like design consultation, delivery and installation, financing, and in-store pickup. Customers choose NFM for its one-stop selection for home and remodeling needs and its mix of competitive pricing and service.
About Nebraska Furniture Mart
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Nebraska Furniture Mart.
Salary
$36k – $49k
per year