Customer Service Specialist
jobdiva
About this role
A Customer Service Specialist in the Portfolio department ensures high-quality customer support through phone coverage, order management, and customer issue resolution. The role involves maintaining communication with customers and internal teams to ensure satisfaction and adherence to company policies.
Skills
About jobdiva
jobdiva.comJobDiva is a cloud-based recruitment platform for staffing agencies that combines an applicant tracking system (ATS) with CRM and VMS capabilities. Used by thousands of recruiters, it centralizes sourcing, resume parsing, job posting, placement workflow, and client/candidate management to streamline operations and boost placements. The platform also offers reporting, automation and integrations to increase recruiter productivity and improve hiring outcomes, with demos available for evaluation.
About jobdiva
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$42k – $48k
per year