Coupang
A role focused on improving customer service by resolving escalated inquiries, analyzing recurring issues, monitoring call recordings, revising response standards, and maintaining a proactive support system for the Rocket Now food delivery service.
Headquarters
Seattle, Washington, United States
Company Size
10001+ employees
Founded
2010
Coupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Coupang.
Coupang investors withdraw USTR Section 301 petition
1 day ago
Customer Service Specialists fluent in Japanese
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