Eastlink
Eastlink is hiring a Customer Service Specialist to support customers through inbound calls while balancing service excellence with sales opportunities. The role involves answering inquiries about billing and accounts, identifying customer needs, recommending products, and resolving concerns efficiently. Candidates will work in a high-volume call center environment using multiple systems to document interactions and meet performance targets.
Headquarters
Halifax, Nova Scotia, Canada
Company Size
1001-5000 employees
Founded
1970
Eastlink is a Canadian telecommunications company that provides residential and business services including high-speed internet, cable TV, home phone and mobile connectivity. Headquartered in Halifax, Nova Scotia, it serves primarily Atlantic Canada and selected markets in Ontario and Quebec via a mix of cable, fiber and wireless networks. Eastlink also offers business solutions, security and IPTV/entertainment services, positioning itself as a locally focused provider invested in community engagement and regional infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Eastlink.
27% below the average for this role
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