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Customer Service Specialist at Amcor - ApplyBlast

Customer Service Specialist

Amcor

4 months ago

3.7 on Glassdoor

Europe

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Specialist at Amcor serves as the central point of contact for customers within the packaging industry, managing end-to-end order fulfillment and acting as a liaison between external clients and internal operational teams. The role requires autonomy to handle inquiries, resolve complaints, coordinate logistics, and maintain customer relationships while driving continuous improvement in service delivery.

Responsibilities

Manage end-to-end order fulfillment from placement to delivery
Resolve customer complaints and initiate return of goods processes
Coordinate expediting of rush shipments and monitor delivery progress
Maintain customer forecasts and proactively manage finished goods levels
Lead performance reviews and build knowledge of service level agreements

Skills

Qualifications

About Amcor

amcor.com

Headquarters

Zürich, Zurich, Switzerland

Company Size

10001+ employees

Founded

1864

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A global leader in developing & producing high-quality, responsible packaging solutions for food, beverage, pharmaceutical & other packaging requirements.