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Customer Service Specialist at Abbott Laboratories - ApplyBlast

Customer Service Specialist

Abbott Laboratories

4 months ago

3.7 on Glassdoor

Philippines

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Service Specialist leads international customer service operations, managing the order-to-cash flow from entry through shipment. This role acts as a primary liaison among customers, affiliates, sales, supply chain, and finance to ensure compliance and accurate documentation. Responsibilities include overseeing trade documentation, resolving complex customer issues, and maintaining operational standards across global markets.

Responsibilities

Lead international customer service operations for affiliates and distributors
Manage order-to-cash activities from entry through shipment
Create and verify commercial invoices and destination compliance documents
Resolve complex customer issues regarding pricing, inventory, and deliveries
Coordinate cross-functional teams to maintain accurate data in SAP

Skills

Qualifications

Bachelor's degree

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.