Nebraska Furniture Mart
Nebraska Furniture Mart is seeking a Customer Service Specialist to assist customers with pre- and post-delivery inquiries, resolve issues promptly, and provide world‑class service. The role involves handling returns, exchanges, refunds, and other service claims while building positive relationships to enhance customer loyalty.
Headquarters
Omaha, Nebraska, United States
Company Size
1001-5000 employees
Founded
1937
Nebraska Furniture Mart (NFM) is a large home furnishings and appliance retailer offering furniture, mattresses, appliances, electronics, flooring, and home décor through massive showrooms and an online store. Founded in Nebraska and now part of Berkshire Hathaway, NFM operates megastores across the Midwest and Texas. The company emphasizes wide selection and value, along with services like design consultation, delivery and installation, financing, and in-store pickup. Customers choose NFM for its one-stop selection for home and remodeling needs and its mix of competitive pricing and service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nebraska Furniture Mart.
14% below the average for this role
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