JPMC
The Customer Service Specialist role within the Banking Operations team at Chase focuses on delivering exceptional service and support to customers, resolving inquiries and complaints to ensure a seamless experience. This position involves collaborating with internal departments to manage high-risk complaints and stakeholder communications, including interactions with the Financial Ombudsman Service. The specialist will also support audit processes, handle sensitive customer cases, and provide analysis for senior leadership and regulatory reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role