Itel
The Customer Service Specialist provides a great customer experience by engaging with customers, responding to interactions promptly, and resolving issues. The role involves having dynamic, non-scripted conversations to assist consumers in their shopping process and ensure they wish to do business with the company. Specialists must be versatile, handling communications via voice calls, chat, and email while meeting monthly metrics for quality, productivity, and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Itel.