Customer Service Specialist

The Customer Service Specialist role is essential to the success of retail stores, working closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The position involves resolving customer concerns, maintaining product knowledge, and ensuring high quality and visual standards while achieving sales goals. The role requires contact with customers, including minors, and access to cash, payment methods, and personal information, necessitating a criminal history review for safety and security purposes.