US East
The Customer Service Specialist role involves supporting and engaging a community of clients to ensure successful implementation and retention of assigned accounts. This position requires building strong relationships, identifying potential risks, and proactively monitoring usage to address issues and drive renewals. The specialist acts as the voice of the client, providing feedback for product improvements while maintaining a high rate of subscription renewals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for US East.
Inside Sales Specialist - Renewal & Subscription (Job Req #2026-075)
Ross Video
Renewals Representative Account Based Emea Denmark Remote
Autodesk
Site Development Specialist
GE HealthCare
Member Success Manager: Subscription Retention & Growth
Sportsman
Enterprise Renewals Specialist (Remote)
CrowdStrike
Customer Success Specialist
JoVE