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Customer Service Specialist at Valmet - ApplyBlast

Customer Service Specialist

Valmet

1 day ago

4.0 on Glassdoor

Cikarang, West Java, Indonesia

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Service Specialist supports the sales of spare parts for pulp and fiber line equipment and power plant applications in Indonesia's pulp and paper industry. This role involves turning customer needs into technical solutions, preparing quotations, coordinating deliveries, and resolving order-related issues. The position requires collaboration with sales, service, finance, and operations teams to ensure smooth order execution and customer satisfaction.

Responsibilities

Partner with sales team to identify customer needs and develop technical solutions for spare parts applications
Prepare technical specifications and quotations that meet customer requirements and delivery schedules
Coordinate with internal teams to ensure smooth order execution and resolve customer issues

Skills

About Valmet

valmet.com

Headquarters

Espoo, Uusimaa, Finland

Company Size

10001+ employees

Founded

1938

View Profile

Valmet is a global technology leader and manufacturer serving various industries. Process Performance Solutions delivers flow control technologies and automation systems ranging from individual measurements to full plant-wide solutions, complemented by lifecycle services. Biomaterial Solutions and Services serves global producers across the pulp, paper, packaging, tissue, and bioenergy industries, providing complete production lines and key process islands, and a full range of lifecycle services.