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© All Rights Reserved. ApplyBlast.com
LUXGRP
The Customer Service Specialist provides advanced customer service support for complex issues requiring additional research and coordination beyond frontline agents. Based in the optical production laboratory, this role investigates order issues, supports delayed orders, and facilitates accurate and efficient production flow. The position requires knowledge of optical products and lab processes, strong problem-solving skills, and the ability to work collaboratively to deliver a positive customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LUXGRP.