AdaptHealth
The Customer Service Specialist at AdaptHealth manages the front-end process to ensure successful home medical equipment services for patients. This role involves handling inbound and outbound calls, verifying patient information, processing orders, and coordinating with insurance carriers for authorizations and coverage. The specialist also educates patients on financial responsibilities and resolves customer complaints while maintaining quality standards.
Headquarters
Conshohocken, Pennsylvania, United States
Company Size
10001+ employees
Founded
2012
AdaptHealth is a U.S. provider of home medical equipment and services, supplying respiratory care, sleep apnea therapy, mobility aids, homecare and other durable medical products to patients nationwide. They combine a network of clinicians, distribution centers and telehealth support to deliver oxygen systems, CPAP/BiPAP, ventilators, hospital beds, mobility devices and daily living supplies, while managing insurance, prior authorizations and billing. AdaptHealth partners with hospitals, payers and providers to simplify access to home-based therapies, improve patient outcomes and reduce readmissions through clinical support, logistics and care coordination.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AdaptHealth.
AdaptHealth didn’t post a salary, so this is our estimate from similar listings.