Customer Service Specialists

Philip Morris International(22 days ago)

Ballarat, AustraliaOnsiteFull TimeJunior$56,240 - $56,240Customer Service

About this role

Customer Service Specialists will join Concentrix’s Ballarat delivery centre to support an Australian leading superannuation fund. This is a permanent, full-time onsite role starting 23 February 2026, offering structured paid training and career progression. The role offers $28.12 per hour plus superannuation, penalty rates, and performance incentives.

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Required Skills

Customer Service
Communication
Problem Solving
Multichannel Support
Emotional Intelligence
Computer Literacy
Account Management
Adaptability

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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