Nebraska Medicine

Customer Service Sr Associate

Nebraska Medicine(1 month ago)

HybridFull TimeSenior$151,719 - $201,345 (estimated)Customer Service
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About this role

A Customer Service Senior Associate at Nebraska Medicine supports patient-facing operations within the region’s academic health network, focusing on interactions related to care, billing, and payments. The position is based at the ECCP location in Omaha with a structured training schedule and potential for remote work after six months. The role requires strong communication, typing proficiency, and familiarity with billing and payer applications, contributing to the organization’s mission of high-quality patient care.

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Required Skills

  • Customer Relations
  • Patient Advocacy
  • Patient Billing
  • Problem Solving
  • Microsoft Excel
  • Databases
  • Communication
  • Typing
  • Project Management
  • Organization

+4 more

Qualifications

  • High School Diploma or Equivalent
  • Three Years Higher Education (or Equivalent Experience)
  • Associate's Degree (Preferred)
Nebraska Medicine

About Nebraska Medicine

nebraskamed.com

Nebraska Medicine is the most comprehensive health network in the region, with two major hospitals, more than 1,000 doctors and 40 clinics in the Omaha area.

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