Customer Service Supervisor (Bilingual English/Spanish)
Bickhamservices
About this role
The Customer Service Supervisor oversees the daily operations of customer service staff, ensuring quality standards are met and escalations are managed effectively. They also provide coaching and performance feedback, manage schedules, and collaborate on disciplinary actions. The role requires strong leadership, communication skills, and experience in call-center environments.
Skills
Qualifications
About Bickhamservices
bickhamservices.comBickham Services Unlimited LLC is a staffing and recruiting firm that provides workforce and support services to government, commercial, and private-sector clients. They specialize in temporary, temp-to-hire, direct-hire, and contract placements. The company delivers flexible, scalable recruitment solutions to meet short- and long-term staffing needs across a range of roles. Bickham positions itself as a partner for organizations seeking reliable, compliant staffing and recruiting support.
About Bickhamservices
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bickhamservices.
Salary
$40k – $55k
per year
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