Customer Service Supervisor - Express Scripts - Hybrid
Cigna Healthcare(27 days ago)
About this role
The Customer Service Supervisor leads a team of senior representatives to deliver high-quality service to patients, caregivers, manufacturers, and partners. The role focuses on operational excellence, team development, and resolving complex service issues to improve quality, efficiency, and member satisfaction.
Required Skills
- Leadership
- Team Development
- Coaching
- Scheduling
- Escalation Management
- Customer Service
- SAP
- Workforce Management
- Performance Dashboards
- Communication
+1 more
Qualifications
- High School Diploma
- GED
About Cigna Healthcare
cignainternational.comCigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.
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