Customer Service Supervisor - Food Lab
SGS
About this role
This role involves overseeing the Customer Service team, managing daily operations, ensuring quality standards, and coordinating with other departments. The position emphasizes leadership, communication, and problem-solving skills to maintain service excellence and support company goals.
Skills
About SGS
sgs.comSGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
About SGS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SGS.
Salary
$80k – $108k
per year