Customer Service Supervisor (FT- 1.0 FTE, Day Shift)
Bozeman Health Corporate(1 month ago)
About this role
The Customer Service Supervisor at Bozeman Health leads the customer service function across the health system and related entities, ensuring alignment with regulatory and executive directives. The role focuses on overseeing departmental operations, staffing, and coordination with Revenue Cycle teams to support patient billing and financial assistance processes. The position also serves as a backup to the Customer Service Manager and helps implement standardized workflows and policies.
Required Skills
- Customer Service
- Collections
- Financial Assistance
- Patient Access
- Billing
- Regulatory Compliance
- Leadership
- Reporting
- Analytics
- Training
+3 more
Qualifications
- Associate's Degree in Business or Accounting
- Bachelor's Degree Preferred
About Bozeman Health Corporate
bozemanhealth.orgBozeman Health is a healthcare organization based in Bozeman, Montana, dedicated to providing quality medical services that range from emergency care to comprehensive wellness programs. The organization is staffed by an expert team committed to delivering personalized care to improve the health and wellness of the community. Bozeman Health emphasizes a patient-centered approach, ensuring that individuals receive attentive and tailored services to meet their healthcare needs.
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