Customer Service Supervisor
Safariland
About this role
The Customer Care Supervisor is responsible for leading and supporting a support team dedicated to delivering excellent customer service. The role involves managing escalations, coaching team members, and collaborating across departments to improve customer experience and operational efficiency.
Skills
About Safariland
safariland.comSafariland is a U.S.-based manufacturer of holsters, body armor, communication devices, and duty equipment serving law enforcement, military, and first responders. They produce duty, concealment, and optic-ready holsters along with protective gear and mission-critical accessories engineered for reliability and performance. Safariland emphasizes innovation, rigorous testing, and modular solutions to meet diverse operational needs. Their products and support services are widely used by public safety and defense organizations.
About Safariland
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$85k – $115k
per year