ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Service Supervisor at BWC Terminals - ApplyBlast

Customer Service Supervisor

BWC Terminals

3 months ago

3.0 on Glassdoor

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Service Supervisor oversees daily operations for the customer service team at a BWC Terminal location, ensuring strong customer relationships and adherence to company standards. This role involves supervising representatives, managing orders and documentation, collaborating with operations and management, and implementing process improvements to maintain efficiency.

Responsibilities

Supervise and support customer service representatives in daily operations
Monitor team performance and provide coaching and training
Manage customer orders, scheduling, and documentation for accurate fulfillment
Collaborate with terminal managers to resolve inventory discrepancies and claims
Identify process gaps and implement improvements for operational efficiency

Skills

Qualifications

Associate degree or equivalent experienceTWIC card eligibility

About BWC Terminals

bwcterminals.com

Headquarters

Houston, Texas, United States

Company Size

201-500 employees

View Profile

BWC Terminals is a leading provider of bulk liquid storage and logistics solutions across North America, operating 22 strategically located sites with over 20 million barrels of storage capacity. The company serves manufacturers, refiners, producers, and distributors, handling a wide range of products including renewable fuels, agricultural liquids, specialty chemicals, food-grade materials, and petroleum-based products. BWC Terminals offers comprehensive services deeply integrated into customers' supply chains, including custom storage tanks, blending, import/export facilitation, and on-site laboratory access.