OBI
The Customer Service Supervisor leads daily inbound and outbound service operations, team performance, quality, and reporting within the Contact Center. This role oversees contacts, scheduling, records, follow-up, and employee coaching while maintaining accuracy, responsiveness, timeliness, integrity, and mission-driven service. The position requires strong organizational and technical skills to manage multiple service channels and analyze service metrics.
Obiščite OBI spletno trgovino in poiščite vse kar potrebujete za gradnjo, vrt in DIY. Pričakuje vas širok nabor izdelkov, ideje in koristni nasveti!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OBI.
4% below the average for this role