Konecranes
This role supports incoming customer order inquiries by answering and directing customer needs, including confirmations, tracking status, and returns requests. The specialist works closely with internal stakeholders to ensure quick and accurate replies to customer inquiries. The position requires strong communication skills and knowledge of company processes to deliver excellent customer service.
Konecranes is a global leader in material handling and lifting solutions, designing and manufacturing overhead cranes, hoists, port and terminal equipment, and related lifting machinery. It also provides comprehensive lifecycle services — including maintenance, inspections, modernization, spare parts and training — through one of the industry’s largest global service networks. Konecranes develops digital and automation solutions (remote monitoring, condition-based maintenance and safety systems) to boost uptime, productivity and workplace safety. Its customers span manufacturing, ports, steel, mining, shipyards and other heavy-industry sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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