Customer Service Support Manager
Caterpillar(4 days ago)
About this role
A Customer Service Manager at Caterpillar oversees customer support activities, manages a team, and ensures operational efficiency and compliance. The role involves collaboration with various departments to enhance customer satisfaction and resolve complex issues, contributing to the company's commitment to building sustainable communities.
Required Skills
- Customer Service
- Team Leadership
- Communication
- Problem Solving
- CRM
- Data Analysis
- Contract Management
- Relationship Building
- Decision Making
About Caterpillar
caterpillar.comCaterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
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