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© All Rights Reserved. ApplyBlast.com
Covu
The Customer Service Support Specialist at COVU handles inbound customer inquiries, policy servicing, and billing issues while maintaining high satisfaction metrics. The role involves managing case volume, updating records in Salesforce, and collaborating with cross‑functional teams to resolve issues efficiently.
Covu is an insurance technology company that helps insurance agencies modernize operations through AI-enabled customer servicing, automation, and agency support solutions. Its platform and services are designed to improve policyholder experience, streamline back-office workflows, and help agencies grow more efficiently. Covu operates in the insurtech industry, serving independent insurance agencies and related partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Covu.
Covu didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role