Sutherland
The Customer Service Support Specialist serves as the primary point of contact for customers, delivering exceptional service and resolving inquiries regarding products, services, and store policies. The role involves processing transactions, addressing complaints with empathy, and maintaining accurate customer records to ensure high satisfaction levels. This position requires collaboration with team members to support daily store operations and contribute to a positive shopping experience.
Headquarters
Pittsford, New York, United States
Company Size
10001+ employees
Founded
1986
Sutherland is an AI-driven business transformation company that delivers measurable business outcomes by designing, running, and automating the operations it transforms. Leveraging capabilities in Agentic AI, digital engineering, cloud, data analytics, and business process services, Sutherland helps enterprises across industries modernize customer-facing and back-office operations. With nearly four decades of expertise, Sutherland engineers AI-ready digital foundations that drive efficiency, productivity, and sustained performance for large organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sutherland.
Sutherland didn’t post a salary, so this is our estimate from similar listings.
Customer Experience Associate – Customer Service Expert
Army & Air Force Exchange Service (The Exchange)
Customer Service Rep(07820) - 24986 3rd Street
Domino's Pizza
Bilingual Customer Service Representative - Remote
InteLogix
PT Customer Lead
AD Production
Customer Experience Associate – Customer Service Expert
Army & Air Force Exchange Service (The Exchange)
Customer Service Representative
Domino's Pizza