Customer Service Team Lead - Full Time
Bass Pro Shops(25 days ago)
About this role
A Team Leader at Bass Pro Shops supervises day-to-day department operations under the Group Sales or Department Manager, ensuring product presentation, inventory accuracy, pricing, and customer service standards are met. The role supports departmental sales, margin, shrink, and payroll goals while coaching and directing associates, coordinating staffing and training, and assisting with merchandising and special events.
Required Skills
- Merchandise Presentation
- Inventory Control
- Pricing
- Sales
- Stocking
- Customer Service
- Team Leadership
- Scheduling
- Training
- POS Systems
+2 more
Qualifications
- High School Diploma or Equivalent
About Bass Pro Shops
basspro.comBass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.
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