Orion180
The Customer Service Team Lead at Orion180 oversees a team of representatives, providing hands‑on customer service while coaching, training, and monitoring performance to ensure high‑quality support across phone, chat, and email channels. The role combines leadership responsibilities with direct interaction with policyholders, agents, and producers to deliver innovative, empathetic insurance service.
Orion180 is a leading insurance provider offering innovative, tech-driven homeowners, flood, and property insurance solutions. Get personalized quotes, flexible coverage, and exceptional customer service—all powered by advanced technology and trusted by independent insurance agents across the U.S.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orion180.
18% below the average for this role
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