ACE Home Services
Hero is seeking a Customer Service Team Lead to support daily contact center operations while providing leadership, coaching, and development to a team of Customer Service Representatives. This working lead position balances hands-on customer service work with team leadership responsibilities to ensure exceptional customer experience and a performance-driven culture. The role involves monitoring team workload, conducting quality assurance reviews, and fostering a positive, accountable team environment.
Headquarters
Phoenix, Arizona, United States
Company Size
11-50 employees
Founded
2010
ACE Cooling, Heating, Plumbing and Electrical has served the people of Arizona for 30+ years, consistently providing masterful, quality services.ACE Cooling, Heating, Plumbing and Electrical has served the people of Arizona for 30+ years, consistently providing masterful, quality home services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACE Home Services.
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