Customer Service Team Leader
JACOBS DOUWE EGBERTS
About this role
The Customer Service Team Leader is responsible for managing a team of customer service associates, ensuring efficient order processing and high customer satisfaction. The role involves overseeing daily operations, resolving issues, and driving continuous improvement within the customer service and supply chain functions.
Skills
About JACOBS DOUWE EGBERTS
jacobsdouweegberts.comJacobs Douwe Egberts (JDE) is a global coffee and tea company headquartered in the Netherlands that develops, manufactures and markets a wide portfolio of beverage brands for retail, out‑of‑home and professional channels. Its portfolio includes well‑known names such as Jacobs, Douwe Egberts, L'OR, Kenco, Senseo and Tassimo across formats like whole bean, ground, instant and single‑serve systems. The company emphasizes sustainability and responsible sourcing across its supply chain and invests in product innovation and quality. JDE also publishes career opportunities and corporate responsibility information for prospective employees and partners.
About JACOBS DOUWE EGBERTS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for JACOBS DOUWE EGBERTS.
Salary
$118k – $158k
per year