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Customer Service Team Leader at Flutter Entertainment - ApplyBlast

Customer Service Team Leader

Flutter Entertainment

9 days ago

3.9 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Service Team Leader role involves assisting customers with betting transactions, maintaining shop presentation standards, and ensuring smooth shop operations in the absence of the Shop Manager. This position requires a proactive individual with excellent customer service and communication skills to deliver outstanding hospitality in a fast-paced retail betting environment. The role also includes fulfilling social responsibility duties and adapting to changing situations while maintaining a customer-focused approach.

Responsibilities

Assist customers to place bets through various channels
Maintain excellent shop presentation standards
Oversee all operations in the absence of the Shop Manager

Skills

About Flutter Entertainment

flutter.com

Headquarters

New York, New York, United States

Company Size

10001+ employees

Founded

2019

View Profile

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to leverage our significant scale and our challenger mindset to change our industry for the better. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet, and together we’re changing the game.