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© All Rights Reserved. ApplyBlast.com
Aquarion Water Company
The Customer Service Team Lead/Trainer at Aquarion Water Authority is responsible for coaching and training customer service staff to ensure targets and goals are met while resolving complex customer escalations. This role utilizes SAP and contact center data for quality assurance and collaborates with Collections, Billing, and Service to optimize the customer experience. The position serves as a key point of escalation for customer concerns and supports continuous improvement initiatives across the team.
Headquarters
Bridgeport, Connecticut, United States
Company Size
201-500 employees
Founded
1857
Aquarion Water Company is the public water supply company for more than 700,000 people in 60 towns and cities throughout CT, NH and MA.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aquarion Water Company.