Customer Service Team Supervisor / Lead

Omya(4 months ago)

HybridFull TimeManager$106,857 - $140,767 (estimated)Customer Service

About this role

The Customer Service Manager oversees the Customer Service Department supporting plants, external warehouse sites, and their customers, with a focus on service quality and client satisfaction. The role maintains SAP-based quotations, pricing, order processing, and accurate invoicing in accordance with company procedures and customer requirements.

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Required Skills

SAP
Order Processing
Invoicing
Customer Service
Team Management
Training
Performance Reviews
EDI
Replenishment
Complaint Resolution

+2 more

Qualifications

Bachelor's Degree in Business or Supply Chain
US Work Authorization

About Omya

omya.com

Omya is a leading global producer of industrial minerals – mainly fillers and pigments derived from calcium carbonate and dolomite and a worldwide distributor of specialty materials. Learn more.

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