Customer Service Teamlead
Sandoz(1 month ago)
About this role
The role leads the Customer Service department at Sandoz, ensuring operational excellence, process documentation, and timely customer order and return handling. It serves as the SD module superuser, coordinates across Supply Chain, Finance and Commercial teams, and supports special projects and product launches while maintaining customer service reporting.
Required Skills
- Order Entry
- Returns Processing
- SAP SD
- MS Excel
- Team Management
- Coaching
- Process Optimization
- Customer Service
- Inventory Coordination
- Reporting
+2 more
Qualifications
- University Degree in Economics
About Sandoz
sandoz.comSandoz is the global leader in generic and biosimilar medicines. Our Purpose is to pioneer access to medicines for patients globally.
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