Customer Service / Tech Support - Automotive (Bilingual: French/English) Remote

Philip Morris International(2 months ago)

RemoteFull TimeJunior$58,800 - $58,800Customer Support

About this role

The Customer Service / Tech Support - Automotive (Bilingual: French/English) role involves engaging with customers via inbound and outbound calls and online channels to deliver exceptional customer service and technical support. This position is focused on resolving routine inquiries and issues related to client products and services in a remote work setting.

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Required Skills

Technical Support
Customer Service
Problem Diagnosis
Bilingual Communication

Qualifications

Class A Automotive License (310s - Red Seal)
Valid Driver’s License
5 year automotive experience with repairs/diagnostics

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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