Customer Service / Tech Support Rep (Bilingual: English / French) – On-Site

Philip Morris International(1 month ago)

Belleville, ON, CanadaOnsiteFull TimeJunior$50,000 - $50,000Customer Service

About this role

A Customer Service/Tech Support Representative at Concentrix provides technical assistance and resolves inquiries related to client hardware, software, and services. The role supports both English and French speaking customers and is based on-site in Belleville, ON. It emphasizes a people-first culture with training and opportunities for career growth.

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Required Skills

Bilingual
Troubleshooting
Hardware
Software
Networking
Customer Service
Communication
Multi-Tasking
Sales
Empathy

Qualifications

High School Diploma or GED

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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