Customer Service / Tech Support Rep (Hybrid)

Philip Morris International(12 days ago)

HybridFull TimeJunior$37,860 - $40,440Customer Support

About this role

A Customer Service / Technical Support Representative at Concentrix interacts with customers through calls and online channels, providing support and resolving routine inquiries related to client products. The role emphasizes delivering exceptional customer experiences and involves ongoing training and career development within a diverse, inclusive environment.

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Required Skills

Customer Service
Technical Support
Communication
Problem Solving
Empathy
Multitasking
iOS
macOS
Teamwork
Adaptability

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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