Customer Service - Technical Product Specialist
Arrowhead Engineered Products
About this role
The Technical Product Specialist offers expert technical support and product expertise for powersports products, focusing on diagnosing and resolving complex technical issues. The role involves liaising between customers, vendors, and internal teams to ensure effective communication and problem resolution. It requires deep mechanical knowledge and the ability to handle custom configurations, warranty claims, and product fitment analysis.
Skills
Qualifications
About Arrowhead Engineered Products
arrowheadepinc.comArrowhead Engineered Products, Inc. is a North American aftermarket supplier that designs, sources and distributes premium nondiscretionary replacement parts to keep vehicles and equipment running. Their product range covers cars, trucks, ATVs/UTVs, motorcycles, dirt bikes, boats, tractors, golf carts, lawn mowers and other power equipment. Serving retailers, fleets, service shops and distributors, Arrowhead focuses on broad product lines and supply-chain reach to support maintenance and repairs across consumer and commercial markets.
About Arrowhead Engineered Products
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Arrowhead Engineered Products.
Salary
$50k – $70k
per year
