starkey
The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues related to hearing devices, accessories, and wireless connectivity. This role involves serving external consumers across multiple platforms, including phone, email, web chat, and instant messaging, while adhering to company policies and procedures. The position requires a passion for delivering high-quality service and fostering a positive, team-oriented work environment.
Headquarters
Eden Prairie, Minnesota, United States
Company Size
5001-10000 employees
Founded
1967
Starkey Hearing Technologies is a global leader in hearing care, designing and manufacturing advanced hearing aids and related audiology solutions. The company develops AI-powered devices such as Omega AI and Genesis AI, offering rechargeable options, Bluetooth connectivity, and features for tinnitus management and personalized sound. Starkey serves both consumers and hearing-care professionals with award-winning technology, innovative wearables, and comprehensive support through global networks. Its mission is to deliver the best possible hearing experience and improve lives through accessible, high-quality hearing solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for starkey.
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