Customer Service Technical Support
laerdal
About this role
Laerdal is seeking a customer support specialist to assist with their premature and newborn simulators. The role involves remote problem solving, support via email and phone, ticket management, and system maintenance in an international healthcare education environment.
Skills
Qualifications
About laerdal
laerdal.comLaerdal Medical is a global leader in healthcare simulation, education, and resuscitation training, committed to "Helping Save Lives." The company develops and supplies manikins, simulation systems, training programs, resuscitation equipment and digital learning tools that help clinicians, educators and emergency responders build critical skills and improve patient outcomes. With a worldwide presence and a focus on evidence-based solutions and innovation, Laerdal partners with healthcare organizations to advance clinical competence and increase survival rates.
About laerdal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for laerdal.
Salary
$8k – $11k
per year
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