Customer Service Technician
Brightspeed
About this role
The Customer Service Technician at Brightspeed is responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including wiring and equipment, primarily in outdoor and customer-facing environments. The role involves physical work such as climbing poles and working in confined spaces, often outside in various weather conditions.
Skills
About Brightspeed
brightspeed.comBrightspeed is a consumer and business internet provider offering fiber and broadband plans with ultrafast speeds and no annual contracts. It provides residential and small‑business services plus online tools to check availability, manage accounts, pay bills, and run speed tests. Customers choose Brightspeed for fiber-focused reliability, straightforward plans, and regional customer support.
About Brightspeed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $45k
per year