Customer Service Technician
Brightspeed
About this role
A Customer Service Technician at Brightspeed performs installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, working outdoors and in confined spaces. The role includes supporting sales activities and working in various weather conditions, with training provided for specialized tasks.
Skills
Qualifications
About Brightspeed
brightspeed.comBrightspeed is a consumer and business internet provider offering fiber and broadband plans with ultrafast speeds and no annual contracts. It provides residential and small‑business services plus online tools to check availability, manage accounts, pay bills, and run speed tests. Customers choose Brightspeed for fiber-focused reliability, straightforward plans, and regional customer support.
About Brightspeed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Brightspeed.
Salary
$40k – $50k
per year