Customer Service Trainee

BCBST is seeking a dedicated Customer Service Trainee to join the Senior Care Customer Service Department, providing vital support to Medicare-eligible members by assisting with provider searches, billing issues, and prescription requests. The role requires strong multitasking abilities, as the trainee must type and talk simultaneously to document important information while working in a fast-paced environment. This position involves a 12-14 week training period with specific on-site requirements, followed by a weekly rotating shift schedule.