Cubic Corporation

Customer Service Trainer

Cubic Corporation

3 months ago
Amherst, New York
Onsite
Full Time
Medior
0 applicants
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Cubic Corporation
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About this role

The Customer Service Trainer develops, maintains, and delivers training and reference materials for Cubic contact center staff to ensure proficiency in program rules, technical systems, software applications, and soft skills. The role evaluates trainee performance, provides feedback for continuous improvement, and trains contact center leadership on supervisory functions, quality procedures, and program compliance.

Skills

Qualifications

Bachelor's DegreeEquivalent Professional Experience
Cubic Corporation

About Cubic Corporation

cubic.com

N/A

About Cubic Corporation

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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