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Customer Service Workshop Lead at Brompton Bicycle - ApplyBlast

Customer Service Workshop Lead

Brompton Bicycle

1 month ago

3.4 on Glassdoor

Greenford, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Service Workshop Lead supports the daily operations of the Brompton Customer Service Workshop by coordinating workflow, maintaining technical standards, and ensuring a consistent customer experience. This role involves carrying out bike servicing and repairs while providing leadership and technical guidance to mechanics and senior mechanics. The position requires close collaboration with the Workshop Manager to oversee team performance, quality control, and continuous improvement within the workshop.

Responsibilities

Carry out bike servicing, inspection, and repair work daily
Support mechanics through regular check-ins and development conversations
Ensure servicing and repair activity meets quality and safety standards

Skills

About Brompton Bicycle

brompton.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

1975

View Profile

Brompton Bicycle is a UK-based manufacturer of iconic folding bikes, known for their compact, portable design suited for city commuting and urban travel. The company offers a range of folding bicycles and e-bikes across multiple product lines (A, C, G, P, and T Line), along with parts, accessories, and clothing. Brompton sells directly to consumers via its website and global retail network, and also offers bike hire and subscription services.